Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. I filed my taxes in February 2022. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. He got his and I didn't get mine, we filed separately. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (a. Santa Barbara bank) who handles TurboTax tax refunds. Fees apply. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. They will send you an email saying that there is unusual activity with your account, and you need to upload photo I.D.. My bank closed my savings account due to low funds, and did not inform me. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. Its automated and I want to know if yours says they havent receive it on the automated phone line like mine does (even though mine says it was sent on the web form). Web To keep you informed about the status of your refund payment please use the following tools which are updated in real-time. Refund Transfer - Give clients a pay-by-refund option and collect tax prep fees from your client's refund. Now I have moved and they will not change the address. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. the tpg bank now has the money. Get an advance on your tax preparation fees so you get paid in days, not weeks. TurboTax is committed to protecting your personal information. Using a bank account that belongs to another person Learn more. I just have no more words. Completed Indemnity Bond forms for TPG with notary. do you understand now? Still waiting since June 2020 for substantial refund. 5 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. It usually within 21 days of If Santa Barbara TPG rejects a taxpayer's bank application with Reject 1801, double check the taxpayer's SSN on the return. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. My Tax Refund Express. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. FAQs; Track Order; Contact Us Yep same here but since 1/25.. crazy! All loans have an Annual Percentage Rate (APR) of 35.99%. Software Purchase Assistance advances provided by Green Dot Corporation. Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Someone needs to do something to help us get our refunds now. IRS tax refund deposit must be received by 5/31/23. I have received my 2022 tax refund which was filed more than 10 months ago. The call won't go beyond that, so there is zero way of making contact. You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. She was very kind but helpless to assist me. TPG is facilitating collections that are being made directly through EROs. SBTPG has been holding my refund in excess of $6600 since that time. IRS and the Inflation Reduction Act of 2022. This place is insanely shady. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. This article will provide more I want my money in my bank account or in my mail box. Im just gunna try to be patient (and that is not a strong suit of mine ) because well i don't have any other choice. You can track your refund with My refund was issued to this "bank" on February 2nd. A Green Dot Company NMLS ID# 914924 | Technology Privacy Statement, Tax preparation fees are paid from the refund so there's nothing to pay up-front. Clicking that email link will take you to the Setup my account page and your email address will be pre-filled on the page. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! Web Please notify us at 8006049368. Must be enrolled in Standard Refund Transfer program to qualify; all discount programs offered through TPG are excluded from this program. Offer clients a larger refund advance at tax time. I was told in June it was being sent back to the IRS. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! After you've learned about median download and upload speeds from Surabaya over the last year, visit the list below to see mobile and fixed broadband . Receive confirmation - TPG will notify you by email once we have received your . I filed a bbb complaint as well. Phone:+880 1884-519601 Email: pineappleexclusivebd@gmail.com. Same thing happened to me. I won't hold my breath but I don't understand how one came and not the other. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. Santa Barbara TPG is integrated with industry leading tax software providers. Its been 7 months of waiting. 13Separate fees apply for the Marketing Pro service. You can follow the instructions in this linkhereto contact SBTPG. If there is a reason why you cannot use Flywire and need to send payment via international wire transfer, please contact the UCSB Cashier's Office for wire instructions. They have Hi, 4 Customer must obtain a Refund Transfer (separate fees apply). NEW! PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. Tax preparation will take place from February - April, 2023. In-season Fast Cash Advance available first day of filing. I started the investigation in late February of this year so it hasnt been too long. Your website includes a secure client portal for exchanging documents with clients. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). 17. TPG sent my tax return to an account that was closed. UPDATE: If you are filing before February 15th your refund may be delayed due to PATH Act and the IRS "Where's my Refund" will not be updated until a few days after February 15th. All loans have an Annual Percentage Rate (APR) of 35.99%. Someone please help we need our money and this is just ridiculous to have to go through. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? You can sign back into your No one has called to help. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. This compensation may affect what and how we communicate Republic Bank or Santa Barbara Tax Products Group offers to you. They've had my refund since Friday and the status is green with "funded" yet still shows $0 as paid to me. Please consider before using TurboTax for your tax refund!!! Call me to let me know its done its been a whole month! Loan for Tax Refund Lenders Available Loan for tax refund - Get. Enrolled Agent since 2008, Intuit Tax Expert since 2011. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. You must have chosen to have your TurboTax fees deducted from your federal refund AND gave a wrong account number for your direct deposit. Both companies appear to be shady; they have poor customer service and won't allow you to speak to a supervisor or appropriate departments if you can't provide information you otherwise wouldn't have because you're not associated with them in the first place. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Volunteers will see between 20-25 clients a . I did this 3 different times. We'll help you get started or pick up where you left off. I am owed $2,457 from TPG and still have not received the check in the mail. Tax returns are prepared and electronically filed by IRS-certified volunteers for qualified individuals or families. The forwarded my tax return to Civista bank. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. *Available with the free Google or Facebook integration. Try Refund Advances. Additionally, you may be asked with prior year filings, just like the IRS refund checker. In-season Fast Cash Advance available first day of filing. Apparently, when you e-file this year with Turbo Tax, your refund goes through the Santa Barbara Tax Products Group. I have missed the compliance training due dates due to the lack of help. Make sure you are entering the . NEW! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. 5 Available to tax professionals enrolled in our Standard Refund Transfer program that processed 40+ Refund Transfers in the previous tax season. 12 Available to returning clients with 100+ applied Refund Transfers. The IRS Has instructed TPG to not release the refund till 2/9. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. [protected], Desired outcome: https://ttlc.intuit.com/community/refunds/help/how-do-i-replace-a-lost-or-damaged-tax-refund-check/0 Sooo my refund send to Civista bank on the fourth why havent I still got my refund why is it taking so long and this was from last year tax return. The IRS processed and funded my refund and somehow my bank returned it. Access dozens of videos and free digital ads you can use for social media, your website, email, and more. A whole month and issue is not fixed. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. Call me to let me know its done its been a whole month! Mines been funded since Friday also. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. This is absolutely ridiculous. Is this some kind of scam?I don't need a "middle man" handling my refund, holding part of the funds and having access to my bank account info. These products allow non-banked taxpayers to take advantage of IRS direct deposit and not wait for the IRS to issue a check, getting them their refund faster. Find Ilustre Municipalidad De Santa Barbara, Municipalidad De Santa Barbara tenders on No. They just dont care. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. CPACharge is a registered agent of Wells Fargo Bank, N.A., Concord, CA and Citizens Bank, N.A. Available with preparation of 2022 federal tax return through Feb. 28, 2023. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Sorry TT but I think you should find a new bank to business with. 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. 17. Questions about prior year tax filings? I di NOT like state because they dont take state out of my income. Lock in the best software renewal costs without paying out of pocket. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. Get your refund status. Currently, check cashing at Walmart is not available in NJ and NY. Mandatory Fees and Enrollment Fees are refundable when dropped within the stated "drop deadlines". Web Please notify us at 8006049368. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). I'm sorry this is happening. Loans offered in amounts of $250 (where available), $500, or $1,000, 25%, 50%, or 75% of your expected tax refund from $250 - $6,000. Founded in 1991, Santa Barbara Tax Products Group (TPG) became a Green Dot company in 2014. They're still holding it 7-10 business from that. This comment was posted by a verified customer. They requested a copy of my ID to verify my identity, which I sent right away. 10 Advance is subject to approval. High loan approval rates means you enjoy more happy clients and more positive word of mouth. ERO must be eligible and approved by Republic Bank & Trust. Desired outcome: Get the latest Notices and Guidance. Establish a web presence with a landing page to attract clients and promote the products and services you offer. This will surely increase the credibility of your complaint. Scam! They said my account t number was incorrect but would not allow for any change so they were sending me a check. 2022 D & H Tax Service Inc. All Rights Reserved. I've tried to be very nice to the customer service reps that I've actually gotten to speak with-- it's not their fault. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Up to $7,000 available Jan. 2 thru Mar. I need to have my money refunded to me. Tax act, tax slayer, almost every other software company customer have not had this problem. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. 3 Online payments provided by AffiniPay, LLC, which is not an affiliate of Santa Barbara Tax Products Group. About Santa Barbara Tax Products Group . Your client's tax preparation fees are deducted from the refund proceeds so that your client does not have to pay out-of-pocket. These reject codes indicate a mismatch between the dates that a pre-ack or advance loan application was processed, the date the return was processed by the IRS and the date that the IRS acknowledgement was received. Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. Submit a complaint and get your issue resolved. I am not a scam. Thought by midnight it would update. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Up to $175,000available to qualified tax pros.11. Enrollment for Refund Advantage and Santa Barbara Tax Products Group are now open for tax year 2022. Terms and conditions are subject to change without notice. Why? Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This will be year 3 that I havent gotten my taxes back for 2020. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. Tax Professional Dashboard. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Find a tax pro in your area and see the tax-related products they offer. account to see the refund amount. 3 Based on cost for post-acknowledgment refund advance. I filed a complaint today with the BBB against the bank that TT uses to collect fees. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. At first, I was told to contact Greendot Bank (which I've never even heard of, and to no avail, they would NOT assist me because I didn't have an "account number" to give them, DUH). Press question mark to learn the rest of the keyboard shortcuts. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. WARNING: Five unsuccessful login attempts will lock your account. They don't want to answer it for some reason. Fight for your money Get a jump on competitors with pre-built promotional email and text message templates. If yes, click here to recover your username or click here to recover your password; If no, create a profile from our website. Desired outcome: Next step is getting a lawyer cause this is ridiculous. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. 1.800.779.7228. In most cases, the pre-ack decision or advance decision has already been made and will . Our EPS program is a cheaper program for your clients. Fees and limitations apply. In February, my refund was released from the IRS and sent to TurboTax. SBTPG has been holding my refund in excess of $6600 since that time. When calculating the amount of your loan, the amount of your "expected" tax refund may be affected by any refundable tax credits. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected . Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Select option 1: Card was lost or stolen. Web 1 This product provided by Santa Barbara Tax Products Group LLC enables certain deductions from the account to be processed. . Refund transfers, also referred to as bank products, allow taxpayers to pay for tax preparation fees out of their expected refund. I filed my taxes through TurboTax in January 2022. Get setup in 4 steps. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. Once TPG receives the refund, your fees are withheld and paid by direct deposit.1. Green Dot only option was to call the originator which is TPG Products. Unable to create a TPG account or login to the TPG website? Get your tax refund up to 5 days early: Individual taxes only. I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). What happens if my direct deposit is returned? ComplaintsBoard.com is a leading complaint resolution website on the Internet. User Verification ( what's this? ) 2 Tax Pro Advances - Pre-season cash flow and in . I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. You'll enter the exact same information as you enter on the IRS Where's My Refund tool: filing status, exact refund amount, and Social Security Number. Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. Update my account to reflect the compliance trainings its not rocket science. Refund Transfers are not loans. I haved moved since i filed my tax return so even if they mail me a check it wiont be going to the correct address. 2 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Web 1 Refund Transfers are deposit products using Civista Bank Member FDIC that enable certain deductions from the account to be processed. Once you have enrolled you will receive an email with a unique link. I would like for them to send my Funds and All of it. This is the company's issue and it makes them seem very shady. No live agent from the bank to assist my questions.TurboTax said they cant do anything with the bank about my refund!!!? You can check the status of your 2022 income tax refund 24 hours after e-filing. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. FAQs; Track Order; Contact Us Clients that choose GO2bank are notified when their refund is ready, you can earn a $39.95 incentive. Federal/ State refund amount. Press J to jump to the feed. Fees were taken out more than once but no check was EVER mailed. MBA, Enrolled Agent. Offer and terms subject to change at any time without prior notice. Phone:+880 1884-519601 Email: pineappleexclusivebd@gmail.com. Gain more clients when you offer a lower cost bank fee that helps them maximize their tax refund. However, we are don't have access to your refund situation. 6 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Judging from the number of complaints, I am led to conclude the latter. Grow your business by offering advance products. Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. They are holding refunds when their website clearly states they do not do that - clients are receiving refunds on time and they even hung up on me twice. #LFG #wheresmymoney #cashmeousside. My 1st and 2nd stimuli payments were sent to Santa Barbara Tax Products Group in 2021 although they had no authorization to access my funds. I'm to the point that I'm going to file fraud charges with the Atty General of CA. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. The way he yelled at me seemed very.. unsettling. They should be shut down! There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. Checking the status of your 2022 tax refund isn't any different on the TPG website. Today at 6:44 PM. Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. Whats really going on. my refund to Civista Bank on /24/2022 in the amount of $551.79 . 234234. Tax returns may be filed electronically without applying for this loan. they already transmitted the funds to the bank friday morning. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Direct deposits are still trickling in, but they need to make it rain up in here!! IRS told me the refund should be funded to Barbara bank on Mar 1. doesn't seem right that they can't just charge a person and have not description or purpose for that charge. TaxAct, Inc. gets fees from some third parties, including Republic Bank and Santa Barbara Tax Products Group, LLC (TPG), that provide offers to its customers. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. 2 Pre-ACK Fast Cash Advance available Jan. 2. what was the 117.00 they charged you for? You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund. Web Use the NJ Refund Status link to go to the New Jersey State Income Tax Refund Status Online Tool just have your 2015 Tax folder ready so you can find the required. Don't send clients to a competitor. Save time with automated email and text message updates sent directly to your clients. Ive had enough of this bank . This card may be used everywhere Visa debit cards are accepted. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. What is going on with this bank? Compete with large tax offices and attract or retain more clients with a tax time advance. I will never file with TurboTax in my life again. Did they send you a cashier's check or just deposited that into your account? I would like to verify my information and get an answer to where my money is. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.
