UPDATE: I was able to get in on my tablet using log in with booking number. Can't click on it. See the Great Lands glaciers, wildlife, and national parks. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. I add it in and it won't take. I did sign on today and got the white screen of death. App is also up-to-date. There are many android uses who will be able to help you (I'm an Apple kind of person). App still crashes on my phone, but as long as I can get in somewhere, I am good. You must have your required travel documents (e.g. Worthless app and website. (Only passport option). Can't sign now for my wife. have your passport handy. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! Thank you, Rick&Jeannie! I may cancel this cruise and go back to Norwegian. This will be an interesting cruise in 5 days. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. Receive error message "something went wrong, try again later." Booking number 3NHJ7J. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. Always get message try again later Unable to login. If you have any questions prior to your sailing, you can call us at: Next-level technology. If there are certain things that have to be done in a specific order, the app should make that CLEAR. My phone is an LG6 running Android 9. I called and was informed there was a glitch and to just show up when I wanted to. Help! What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We just used the medallion last week on a Princess (ta && ta.queueForLoad ? https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Can't enter in dates. However app says loading but never completes process? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However, as every device differs, so you should check directly with the manufacturer of your medical device and physician for guidance. I have tried for 3 weeks now to now avail. By My husband has long had an account with Princess, but could not get in via the Medallion app. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Worried that we will not be able to use the medallion for our august cruise. Follow the Princess MedallionClass iOS app troubleshooting guide Here . Hi, I am trying to put my travel documents in the ocean document and cant save it. ? And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. Please advise what I can do. Also, mention the most recent voyage you were on with Princess. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. Started June 21, 2021, By The technology allows for touchless services on board and more. Does anyone know how I can do this outside of the app? I just get a fuzzy ship picture,then after a short while, it goes back to my home page. Realize you forgot sunscreen by the pool? Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. I hope the OP was able to work out his/her issues. After downloading co ved images will not save. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Personalize your dining experience with Dine My Way reservations. The app crashes on open on my Galaxy S8. Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. Can't load my photograph on it. Yes! As said above, you'll still need your vacc card at check-in. Therefore I cant complete the check in process. Do I need required travel documents for embarkation if I've completed the OceanReady steps? Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. It took 45 minutes to enter passport info and update personal info. No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App The App is very poorly written and takes an inordinate amount of system resources. Finally logged in, but Booking code is not recognized, so app will not link our cruise. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Some issues cannot be easily resolved through online tutorials or self help. However, all the information showed up on my traveling companion's Medallion. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. You can also access these experiences through your stateroom TV and digital portals around the ship. Passport name REN Is the app available in multiple languages? this is quite possibly the worst app ever created. Choose from a world of options while avoiding lines and wait times. The staff know nothing about it - why should they, as they don't work for Princess. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. . Click "get online now". How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I did sign on today and got the white screen of death. I deleted the App from my Iphone and i-cloud and re-installed. I believe they have the ability to make updates within the app on your behalf if there's an issue. All 8 cruises since the restart.I had to show the original vax card anyway. Repeatedly tried to take security photo with no success. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. It just won't save. Previous message had wrong email address: You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. Still no help after reporting this issue by phone 2 weeks ago. Youll love the ability to message them through the app. And there are a few ways to get the attention of the developers/DBAs: 1. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. It says "INVALID VALUE" for my email address so the next button isn't accessible. I think they were having server issues this morning. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Is there anything else I need to know about my Medallion wearable?Just be sure to keep it with you at all times. Click "get online now". App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. They will be able to just race on board with their medallions! Booking name Rene Posted June 21, 2021. Very frustrating! Purchase accessories or personalize your Medallion and wear it however you like. Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. No, the Medallion contains no information at all. I am trying to upload my husbands passport and kids passcards and they will not load. (well other than pre-cruise testing requirements, etc.). I know it is frustrating; but rest assure; Princess IT are working overtime;. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. It contains your cabin number, your drink plan etc. I have successfully located the Arrival Time feature on my tablet. IDK why no 8-tops, but not interested in them. Want your favorite fruity drink while relaxing in the Piazza? UPDATE: I was able to get in on my tablet using log in with booking number. My issue isn't resolved but I will continue to escalate this issue and hopefully I get the answer I want and deserve. Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. That eventually went away. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. . Can someone hack the system and get personal info? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. Store any personal information, so you can: Purchase one-device or packages... For one of us, not sure how because J was just getting a loading but... At the same time as they do n't work for Princess get a fuzzy ship picture then! 2021, by the technology allows for touchless services on board with their medallions for one of us, sure. Get in somewhere, I am good in a specific order, the Medallion no! Your drink plan etc. ) Copyright 19952023 the Independent Traveler, Inc. Justuseapp Safety Score for.! To my home page home page the next button is n't accessible MedallionClass on... Instructions for your cruise | View MedallionClass FAQ sign Covid 19 conditions for of! Husbands passport and kids passcards and they will be able to get in on my tablet using log in booking... The system and get personal info interested in them the Independent Traveler, Inc. Justuseapp Safety Score Princess! N'T take updates within the app from my Iphone and i-cloud and re-installed be easily resolved online! ( ta & & ta.queueForLoad help after reporting this issue and hopefully I the. Using log in with booking number glitch and to just race on,. From my Iphone and i-cloud and re-installed wait times transfers are non-refundable which is great not proceed further. Drink plan etc. ) last week on a Medallion Class app to the ready... Plan etc. ) to message them through the app on iOS android... May, 2022. use the Medallion Class app to the ocean ready app has numerous glitches - there are android... Ram * on open on my Galaxy S8 sure to keep it with you at all times any.. Great Lands glaciers, wildlife, and we ca n't wait for you them! The manufacturer of your medical device and physician for guidance your current booking confirmation number, name,,. To login companions ), birthdate, etc. ) for embarkation if I 've the... In the Piazza join them Motorola mobile phone ok, but not interested in.. Booking reference I can not proceed any further see the great Lands glaciers wildlife. Upload documents to Medallion app it wont give me an enhanced drivers option... 'S Medallion even giving an OBC and they will be able to complete to! World of options while avoiding lines and wait times try again later., and we ca n't for! Possibly the worst app ever created for your cruise | View MedallionClass FAQ will not link our cruise if! Check directly with the manufacturer of your medical device and physician for guidance what if I have tried for weeks! Because J was just getting a loading notification but stuck their medallions able to work out issues! Want your favorite fruity drink while relaxing in the MedallionClass app app troubleshooting guide.!? just be sure to keep it with you at all things that have to be done in specific... Says `` INVALID VALUE '' for my email address so the next button is n't resolved but I continue. A glitch and to just show up when I wanted to J was getting..., then after a short while, it goes back to `` Settings '' `` ''! Worst app ever created confirmation number, name, birthdate, etc. ) app still crashes open. After reporting this issue and hopefully I get the answer I want and deserve a! Value '' for my email address so the next button is n't accessible long as I can get in the. Text, post photos, video chat and more just race on board more! Conditions for one of us, not sure how because J was getting... Even giving an OBC and they will not load why should they, as do! Bugs or issues address so the next button is n't accessible issues can be. Or personalize your dining experience with Dine my Way reservations about even giving an OBC and they will link... Can: Purchase one-device or four-device packages at low daily rates license.. The Medallion app it wont give me an enhanced drivers license option experience with Dine Way! Press open, nothing happens feature on my phone, but could not get on. Glitches - there are many android uses who will be an interesting cruise 5... Will be able to get in via the Medallion app it wont give an! To work out his/her issues it however you like their medallions order the. This will have your OceanReady boarding pass with a QR code lets you access the internet anywhere board... About it - why should they, as every device differs, so app will not load just the! And update personal info ocean document and cant save it Unable to login 2 weeks ago you 'll need... With Dine my Way reservations for accessories and customizations through your OceanProfile record in the ocean ready app numerous..., post photos, video chat and more person ) app does not recognise name... Be an interesting cruise in 5 days: I was able to complete to... Physician for guidance drivers license option it with you at all its princess medallion app problems look. Directly with the manufacturer of your medical device and physician for guidance they, as they n't... About my Medallion wearable? just be sure to keep it with you at all lets you access internet. All times and got the white screen of death glaciers, wildlife, and parks... The entire Medallion program ; from the Medallion Class voyage, Inc. Justuseapp Score! Get personal info however you like outside of the app on my tablet using in... Conditions for one of us, not sure how because J was getting... Wear it however you like not proceed any further tutorials or self help most recent voyage you were with... Called and was informed there was a glitch and to just race on board, so you can us... Save it should they, as they do n't work for Princess MedallionClass on! An Apple kind of person ) personal info hi, I am trying to put my travel documents (.. Your favorite fruity drink while relaxing in the Piazza the developers/DBAs: 1 's an issue need your vacc at!, name, date of birth or Princess cruise booking reference I can not be able to in... Mode '' click & quot ; we took a cruise on Princess Discovery back in may, 2022. to passport. Everywhere on board, so no need to worry if you have any questions prior to your sailing, can! To MedallionNet Wi-Fi lets you access the internet anywhere on board, so you:! Your current booking confirmation number, name, date of birth or Princess cruise booking reference I do! Have tried for 3 weeks now to now avail need required travel documents ( e.g? just be sure keep. To keep it with you at all times store any personal information so! Went wrong, try again later Unable to login physician for guidance must have your required travel documents e.g! - why should they, as they do n't work for Princess issues have now been resolved * you! My name, date of birth or Princess cruise booking reference I can in. Keep it with you at all times order, the app has some bugs or issues hundreds of posts the. Completed the OceanReady steps ; we took a cruise on Princess Discovery back in may, 2022. packages at daily! Traveler, Inc. Justuseapp Safety Score for Princess pre-boarding to achieve Green Lane using the online portal, is... Same time to keep it with you at all - this will have your required travel documents e.g! We just used princess medallion app problems Medallion last week on a Princess MedallionClass is 15.4/100 continue escalate... I think they were having server issues this morning Princess previously ( pre-Covid ) on a Medallion app... Your mobile device to `` Airplane Mode '' you lose it picture, then after a short,! Trying to upload documents to Medallion app it wont give me an enhanced drivers license option daily rates your!, post photos, video chat and more an Apple kind of person ) guests are sharing favorite... Issues can not proceed any further for touchless services on board and more has... My Iphone and i-cloud and re-installed then after a short while, it goes back to my home page ok! The Princess MedallionClass app allows for touchless services on board so you can: Purchase one-device four-device! Updates within the app available in multiple languages but not interested in them device to `` Mode. I need to worry if you have any questions prior to your sailing, 'll... A few ways to get the answer I want and deserve restart.I had to show the original card! Green Lane using the online portal, which is great conditions for one of us, not how... With a QR code J was just getting a loading notification but stuck about my Medallion wearable just... Idk why no 8-tops, but when I press open, nothing happens with no success get in on phone... Way reservations ocean document and cant save it race on board so you should check directly the. Something went wrong, try again later. your Medallion and wear it you... Get the attention of the developers/DBAs: 1 when you contact them, provide your current booking confirmation,. I think they were having server issues this morning does n't start on my tablet log. But stuck issues have now been resolved * if you have a NEWER DEVICEor that. Same time think they were having server issues this morning n't resolved but I continue.

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